FAQs
Click below for answers to Frequently Asked Questions:
What is COW Home & Body?
COW Home & Body is a UK-based small business specialising in handmade bath, body, and home fragrance products. We’re known for our thoughtful formulas, distinctive scents, and personal touch.
Where are you based?
We’re based in Cannock, Staffordshire, where we create, pack, and dispatch all of our products from our studio and warehouse store.
Are all your products handmade?
Yes – every single item is handmade in small batches, ensuring high quality and attention to detail in every product.
Do you have a physical shop?
Yes – our warehouse store in Hednesford, Cannock opens weekly for in-person shopping. Opening times are shared each week on our Visit Us page.
Where did the name ‘COW Home & Body’ come from?
Why the name COW? Because no two cow prints are the same — and neither are we. We're all about individuality, self-expression, and feeling amazing in your own skin (and space).
Do you offer gift wrapping or personalised items?
We offer seasonal gift packaging and are happy to personalise certain products or bundles. Get in touch and we’ll do our best to accommodate your request.
Are your products suitable for sensitive skin?
Many of our products are made with gentle ingredients, but we always recommend reviewing the ingredients list and doing a patch test if you have sensitive skin.
Do you test on animals?
No – we’re proud to be 100% cruelty-free and vegan-friendly across our full range, although this has not been certified.
Can I collect my order in person?
Yes – we offer free local collection in both Cannock and Brownhills. Collection will be made available through our Book a Collection page which you'll receive in your Pick Up Ready email.
Do you attend markets or events?
Yes! You’ll find us at makers markets and pop-up events throughout the Midlands. Visit our Find Us page to see where we’ll be next.