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COW Home & Body was founded in September 2022 by Ryan-Mark Pritchard in Brownhills, West Midlands.

No two cow prints are exactly the same — and neither are we. COW is built around individuality, personality and doing fragrance a little differently.

Customers choose COW for strong fragrance, affordable prices and personal service from an independent UK business.

• Strong, long-lasting fragrances
• Affordable alternatives to big brands
• Award-winning UK business
• Free local collection available
• Rated Excellent by our customers

Strong fragrance is a huge part of COW. We’re known for bold, long-lasting scents designed to perform brilliantly without the luxury price tag.

Fragrance performance can naturally vary depending on the product, scent, environment and how it is used.

Our products are handmade in our Hednesford warehouse, where we produce, prepare and pack COW favourites with quality and safety at the heart of the process.

Never. Our products are cruelty-free.

The majority of our products are vegan-friendly. Where a product is not suitable for vegans, we make this clear within the relevant product information.

Yes. Our cosmetic products follow the applicable UK cosmetic safety and notification requirements, while relevant home fragrance products are labelled in line with applicable CLP requirements.

Ingredient and safety information can be found on product packaging, with further safety documentation available where applicable upon request.

Yes! You can visit COW Home & Body at:

Opening dates and times vary, so please check our social media pages for the latest information before travelling.

Yes — you can order online and collect for free. Simply select Pick Up at checkout when the option is available for your order.

It’s ideal if you’re local to Brownhills, Hednesford, Cannock, Walsall or the surrounding area.

Absolutely. Markets are where COW started and we still regularly attend events across the Midlands. Follow our social media pages to see where we’re heading next.

• Nation’s Favourite Businesses Cohort 2026 — Small Business Saturday
• Home Fragrance Brand of the Year 2025 — Central England Prestige Awards
• Best Home, Bath & Body Fragrances Producer 2025 – West Midlands — SME UK Enterprise Awards
• Gold Standard Award 2023 — TheBestOf Walsall
• BT Small Business Campaign Winner 2023

Yes. Supporting our local community has been part of COW from the beginning. We regularly donate raffle prizes and support local causes.

In 2023, we also climbed Snowdon and raised over £1,000 for a local cancer charity.

Simply browse the website, add your favourite products to your basket and complete checkout online.

We accept major debit and credit cards alongside payment options including PayPal, Apple Pay, Google Pay, Clearpay, Shop Pay and Klarna where available at checkout.

Contact us as soon as possible and we’ll do our best to help. Once an order has entered processing or has been dispatched, we may no longer be able to make changes.

Contact us straight away. If your parcel has not yet been dispatched, we may be able to update the address before it leaves us.

Check that your basket meets the requirements of the offer and that any discount code has been entered correctly.

Some promotions apply automatically at checkout and individual offers may have their own exclusions or conditions.

Yes. Once your order has been successfully placed, an order confirmation will be sent to the email address used at checkout.

If you can’t see it, check your junk or spam folder before contacting us.

Delivery costs are calculated at checkout based on your order, location and the delivery options currently available.

We usually dispatch orders within 2–3 working days. Delivery time after dispatch depends on the service selected at checkout and the courier network.

No. International shipping is not currently available and we currently ship within the UK only.

Yes. Our Evri delivery service includes tracking so you can follow your parcel once it has entered the courier network.

Once your order has been dispatched, tracking information will normally be sent to the contact details supplied with your order.

If your order has not arrived within the expected delivery window, check your tracking first. If you’re still concerned, contact us with your order number and we’ll help investigate with the courier.

Contact us with your order number and tracking details. We can review the delivery information and raise the issue with the courier where appropriate.

For hygiene reasons, opened bath, body or fragrance products may not be eligible for return.

If an item is unused and in its original condition, please contact us within 14 days of receipt to discuss a return.

Contact us with your order number and clear photographs showing the problem so we can review it and help resolve the issue as quickly as possible.

Get in touch with us and include your order number and details of what you received. We’ll review the order and get it sorted.

Once a refund has been approved and processed by us, the time it takes to appear back in your account depends on your bank or payment provider.

Scoop out a small amount, add water and work it into a lather before washing as normal. A little goes a long way.

Wet the sponge, work it into a lather and gently use it over the skin before rinsing. It combines cleansing and exfoliation in one product.

Spray your fragrance onto your preferred pulse points or clothing from a short distance. Avoid spraying directly into the eyes or onto irritated skin.

Shelf life varies by product. Always follow the period-after-opening information and storage instructions shown on the product packaging.

Unless the individual product states otherwise, keep products in a cool, dry place away from direct sunlight and excessive heat.

Always keep lids and caps securely closed when products are not being used.

Everyone’s skin is different. We recommend reviewing the full ingredient list and carrying out a patch test before first use, particularly if you know you have sensitive skin or allergies.

Stop using a product if irritation occurs.

Relevant ingredient, usage and safety information is displayed on product packaging.

Home fragrance products carry applicable safety and CLP information, with further safety documentation available where applicable upon request.

Because many COW products are handmade, small differences in colour, finish, texture or appearance can naturally occur between batches.

These small variations are part of the handmade nature of the product and do not necessarily affect how it performs.

Bottl’d fragrances are available in full-size 50ml bottles alongside convenient 5ml tester and travel bottles.

Yes. Our 5ml Bottl’d fragrances are ideal for trying a scent before committing to the larger bottle or for keeping in your bag while travelling.

Bottl’d fragrances are designed to offer strong projection and staying power, with many customers telling us their fragrance lasts for hours.

Longevity varies depending on the individual fragrance, your skin, application and environment.

Yes. Bottl’d offers fragrances inspired by well-known scent profiles, giving customers an affordable way to enjoy familiar fragrance styles.

Bottl’d is independent and is not affiliated with, endorsed by or licensed by the original designer brands.